How to Buy: You may place your order from this website or you can call us on 01608 819219 or by post to MEDORIS P O Box 168 Chipping Norton OX7 3BE.

To purchase on line just browse our catalogue and click on any items that you wish to purchase by using the "Add to Basket" logo and add them to your basket. The details of what you have put in the basket are shown in “View Basket”. You can change the order or cancel by clicking the 'Remove' symbol and then “Update Basket”. After you have finished your selection, click on "Proceed to Checkout"

Shipping and Handling: Our postal charges are UK - £3.95. Carriage quoted is to mainland UK only. For shipping to other locations please enquire.

VAT: You do not have to pay VAT on some products if you have a long term medical condition or are registered disabled. Medoris, a division of Heavebury Limited, is registered for VAT and all prices are exclusive of VAT. VAT will be added at the checkout. However, if you qualify for VAT exemption because of a disability please download or request the VAT Exemption Form and we will refund the VAT element of your purchase. Please be aware it is your responsibility to ensure that you, or the person you are ordering for, are eligible to receive VAT zero-rated supplies.

Delivery Schedule: We try to fulfil and despatch within two working days.

Items out of stock: Our policy is to hold stock of all products listed. If you order an item that is out of stock we will tell you about any delay and you may choose to cancel your order if you so wish.

Privacy: We do not sell mailing lists to other companies, or divulge any of your personal details to other companies or individuals. All personal details are stored in a secure environment and payment processing on line takes place on our secure server via PayPal. You are entitled to receive information and to amend, block and delete your stored data. Please contact admin@medoris.co.uk or send your request by post or fax.

Guarantee: Every effort is made to ensure that the goods on this web site are accurately described. If the quality fails to meet your expectations, we promise to replace it or give you a full refund - subject to our returns policy below. Our no quibble guarantee is in addition to your statutory rights.

Returns: Goods may be returned within 14 days of receipt if they have not been worn, used or damaged and still have the original packaging.

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